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  • Where Are You Located?
    14028 N US HWY 183. We are three doors to the right of Michaels inside the HEB shopping Center (corner of 183 and Lakeline Blvd). We occupy the unit that was once Elements Massage-Lakeline
  • Do you require an appointment?
    No, we don't require an appointment; while appointments are not mandatory due to high demand, it's strongly advised that you schedule one to secure your spot. However, availability does sell out quickly. Thus, appointments are encouraged.
  • "Do you only offer Stretch Sessions?"
    No, all of our stretching is assisted and integrated into our massages. Our Premium Integrated Stretch Session (IAS) is only offered for 90 minutes and includes significantly more extension and the use of Joint Mobilization Straps. Clients are required to wear comfortable athletic wear.
  • What is the cancellation policy?
    Please note that you can cancel or reschedule your appointment until 9:00 pm the night before it is scheduled. This will help you avoid any late cancellation fees. In case you cancel after the said time, the fees will be charged as follows: - For members, the cancellation fee is $35. - For non-members, the cancellation fee is $45. If you have a Groupon or another voucher, you may use it to redeem instead of paying the cancellation fees.
  • "Is it possible for me to buy multiple Groupons that I can use at EMS?"
    Groupon is a great way for both new and returning clients to experience our services. However, we only allow one use per client per year.
  • "Is there an expiration date for Groupons?"
    Groupon vouchers expire after six months, but EMS will honor the cash value of the voucher, allowing you to pay the difference for a desired service.
  • "Is it possible for two different people to use Groupon two-packs?"
    No, all vouchers purchased MUST be used by the same person.
  • Do you charge extra for hot packs, towels, or any additional services at your establishment?
    At EMS, we believe in keeping things simple for our customers. That's why we have a straightforward business model that doesn't charge for some of the essentials. You won't see any charges for hot packs, cold therapy, hot towels, Bio-freeze, or the use of the percussion gun. We're committed to providing you with the best possible experience, and that includes making sure you have access to the tools and resources you need without any hidden fees.
  • "What kind of upgrades do you offer?"
    We offer Himalayan Salt Stones, Aromatherapy (doTerra oils), and extended time. We offer cupping, compression boots, and other service within our Premium Massage Category.
  • "What is a percussion gun? Is there a fee for using it?"
    The massage gun, when used in traditional massage, aims to reduce inflammation by flushing out extracellular fluids such as lymph fluid and venous blood from muscle tissue and into the circulatory system. It can help to relax tight muscles, break up scar tissue and adhesions, and minimize muscle soreness and tension. Additionally, it is an excellent way to provide relief to knots and other tension areas without the need for deeper pressure that can sometimes be too painful. Please note that we do NOT charge for the use of the massage gun. Our licensed massage therapists use it strategically to ensure the most effective massage possible.
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